Hurricane Emergency Support

Hurricane Emergency Support
Emergency.support@itt.com
1-800-381-0035
 

The rain, wind and flooding that accompanied Hurricane Harvey’s landfall has left the Texas Gulf Coast with devastating damage. Many people are beginning the difficult task of surveying damage to houses and personal belongings. Businesses, plants and manufacturing facilities, including many of our customers, will continue to experience service outages, pump and machinery failures and unexpected and prolonged downtime for days, weeks and months.

We know you need to get back online quickly. When you need help with your most important rotating equipment, you can count on our local service centers and mobile support crews. We are committed to providing the service and support your facility needs now and in the future.

Our rotating equipment, twin screw pumps, valves, and watermakers facilities are open and ready to support your repair needs.
  
ITT PRO Services Repair Centers for centrifugal and twin screw pumps
Facility Locations Tel
PRO Services Houston, Stafford, TX 281-504-6310
PRO Services Baton Rouge, Denham Springs, LA 225-665-3726
PRO Services Cullman, Cullman, AL 256-739-3560
PRO Services Greensboro, Greensboro, NC 336-662-0115
ProCast Center, Zachary, LA 225-654-8071
  ITT Goulds Pumps Authorized Distributors & Service Centers
Facility Locations Authorized
Distributor Branch
Authorized Service Center Service / Tel
Knighten, Corpus Christi, TX X   361-445-4132
Knighten, Houston, TX X   832-680-5991
Saladin Pump, Beaumont, TX X X 409-860-3442
Process Pump & Equipment, Geismar, LA X   225-677-9292
Brownlee Morrow, Birmingham AL X X 205-516-2716
Brownlee Morrow, Mobile, AL X X 205-617-9625
Hudson Pump, Savannah, GA X X 912-965-0071
Tencarva, Macon, GA X X 888-476-7867
Hudson Pump, Lakeland, FL X X 863-665-7867
Tencarva, Charleston, SC X   843-747-1173
Tencarva, Greenville, SC X   864-277-6860
Tencarva, Greensboro, NC X X 336-665-0250
Tencarva-Chattanooga, TN X   423-892-8928
Tencarva-Knoxville, TN X   865-588-7674
Tencarva-Memphis, TN X   901-794-7570
Tencarva-Chesapeake, VA X   757-548-0400
Tencarva-Richmond, VA X   804-639-4646
  ITT Engineered Valves Facilities
Facility Locations Tel
Lancaster, PA 717-509-2200
Amory, MS 662-256-7185
  ITT C’treat Facility
Facility Location Tel
The Woodlands, TX 281-367-2800
Parts
 
OEM Parts: We are an OEM parts supplier for:
  • Goulds Pumps
  • A-C Pump
  • CB (multistage BB5), upgraded Goulds model 7200CB
  • UXN (multistage BB3), upgraded to Goulds model 3600
  • HVC (single stage BB2), upgraded to Goulds model 3620
  • ROV (two stage BB2), upgraded to Goulds model 3640
  • Morris models: CKX, RX, JC, HS, VJC, VHS, JCU, HSU, HSUC
  • Goyne models: 5000, 5050, 5100 and 5150
  • Engineered Valves
  • C'treat watermakers
    Reengineered Replacement Parts: Rapid supply of replacement parts available due to a wide variety of performance issues or obsolescence of existing, but critical pumping equipment. ProCast delivers quality parts cast in your choice of materials, and machined to original manufacturers’ specifications.
     
    Durco Mark III Parts & Power Ends
    We also carry inventory of parts and power ends that fit the Durco Mark III. The CD4MCU is the same price as 316SS. Alloy 20 wetted parts are available on request. Our Power Ends come with i-ALERT®2 Bluetooth Equipment Health Monitor.
     
    Repairs
    We repair and recondition ALL brands of pumps and rotating equipment, restoring them to
    original specifications. No need to source different product specialists depending on the equipment needing repair. One call takes care of your service needs.

    Field Services
    ITT PRO Services’ Field Service engineers and technicians are experienced with servicing all
    types of pumps and rotating equipment. Customers utilize Field Services for installation & commissioning, troubleshooting, and field repairs of pumps, pumping systems and other pieces of rotating equipment.
     
    i-ALERT® Condition Monitoring
    Restarting equipment is a very risky time in the equipment’s life cycle.  Our i-ALERT 2 condition monitoring system is a cost effective and simple solution to monitor your equipment and alert you a pending problems before they become catastrophic failures.   
     
    The i-ALERT2 Sensor combines the latest in Bluetooth low energy and sensor technology into a rugged, safe, industrial certified package. The free i-ALERT2 App enables users to safely monitor equipment with a Smart phone or tablet. Customers can monitor all their i-ALERT enabled machines from the i-ALERT Ai Platform, which is a simple web interface

Worldwide Repairs & Upgrades Centers

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