ITT Industrial Process (IP) is a dynamic business expanding on a global scale. Headquartered in Seneca Falls, New York, IP offers a portfolio of world-leading brands in industrial pumps, valves and monitoring and control equipment, offshore water treatment systems, and plant optimization and efficiency systems, as well as aftermarket services and parts.

ITT PRO Services

Building on over 160 years of Goulds Pumps experience, ITT PRO Services® provides replacement parts, repair and upgrade services, reliability and maintenance programs, and asset management assistance to customers with the goals of extending equipment life, reducing Total Cost of Ownership (TCO), and increasing plant output. PRO Services includes ProSmart® wireless predictive monitoring and PumpSmart® variable speed drive systems.

Addressing Needs

ITT PRO Services® can be deployed as stand-alone or integrated solutions. It all depends on the needs of your company.
Depending on the issues and level of service needed, ITT PRO Services® will tailor solutions that will:

  • Level 1: Maintain like New - keep your equipment in like new condition
  • Level 2: Analysis for Improvement - provide data and information that empower customers to improve equipment reliability and reduce cost
  • Level 3: Implementation Solutions - deliver plant & equipment optimization


ITT Goulds Pumps (www.gouldspumps.com)
ITT Goulds Pumps is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets. As the only manufacturer to make digital monitoring standard on every process pump, ITT Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.

ITT Bornemann Pumps (www.bornemann.com)
ITT Bornemann Pumps is a market-leading provider of multiphase pumping systems for the oil and gas industry, and also serves the industrial, food and beverage, and pharmaceutical sectors. Recently acquired by ITT, Bornemann Pumps expands our portfolio of highly engineered pumps, systems and aftermarket capabilities for global oil and gas and other attractive end markets.

ITT Engineered Valves (www.engvalves.com)
ITT Engineered Valves are essential equipment in industries ranging from mining to biopharmaceuticals, from nuclear operations to oil sands. With 65 years of experience in valve development, design, manufacturing, installation and automation, product offerings include market-leading industrial knife-gate and hygienic diaphragm valves.

ITT C’treat (www.ctreat.com)
ITT C’treat is a leading provider of high quality water treatment systems for offshore oil and gas production platforms throughout the world. For more than 20 years, C’treat equipment has offered dependable fresh water for drinking, equipment wash-down, general utility, desalting crude and other processes.
ITT Industrial Process includes approximately 3,200 employees at 16 global locations.

Amory, Mississippi, USA | Axminster, United Kingdom | Cheongwon, South Korea | City of Industry, California, USA | Dammam, Saudi Arabia | Houston, Texas, USA | Kirkham, United Kingdom | Lancaster, Pennsylvania, USA | Obernkirchen, Germany | Perth, Australia | Salto, Brazil | Seneca Falls, New York, USA | Shanghai, China | Southaven, Mississippi, USA | Tizayuca, Mexico | Vadodara, India

Biopharmaceutical | Chemical | Industrial | Mining | Oil & Gas | Power | Pulp & Paper

ITT Corporation (www.itt.com)
ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for the energy, transportation and industrial markets. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. ITT is headquartered in White Plains, N.Y., with employees in more than 35 countries and sales in a total of approximately 125 countries.

Worldwide Repairs & Upgrades Centers

PRO Services Locator
Find the repair or upgrade center nearest to you.

PRO Services Bulletin

PRO Services Bulletin
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PRO Services® Video

PRO Services® Video
An array of services focused on reducing equipment total cost of ownership
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