Professional Development Hours/Continuing Education Units

ITT PRO Services Training & Development awards participants Professional Development Hours (PDHs) or Continuing Education Units (CEUs) for successful completion of most courses.  PDHs are awarded for training programs with less than 10 hours of instruction. One PDH is awarded per contact hour of instruction.  CEUs are awarded for programs with more than 10 hours of instruction.  One CEU is awarded per 10 hours of instruction.  Please refer to course descriptions for the number of credits awarded per course.  

The acceptance of Professional Development Hours and Continuing Education Units as it applies to fulfillment of state licensing requirements for professional designations is at the pleasure of the individual state licensing boards. It is the responsibility of the individual participant to be knowledgeable about their state requirements.

Documentation of Participation
ITT PRO Services Training & Development must record participation in all training sessions.  When attending an instructor-led session, participants are required to sign in on an attendance sheet. e-Learning participants must submit evidence of their successful completion of the course by following instructions provided with the course to ITT PRO Services Training & Development.  

Certificates of Completion
Participants successfully completing training will be awarded a Certificate of Completion for the appropriate number of PDHs or CEUs at the conclusion of the course.  Upon completion of instructor-led training sessions, participants will receive a Certificate of Completion, provided they were present for all training time and receive a passing grade on the final test/assessment.  e-Learning participants will receive a Certificate of Completion after completing the course, receiving a passing grade on the final test, and submitting their results per the instructions provided in the course.

Retention of Records
ITT PRO Services Training & Development retains all hard-copy attendance sheets and e-learning electronic records for six years.  We recommend participants also retain their Certificates of Completion for six years or the length of time required by their licensing state.